1 Reply Latest reply on May 29, 2011 7:20 AM by DBarranca

    32bit issue in Photoshop - Mac

    DBarranca Level 4

      Hi,

      I'm having random issues with an extension built with FB4.5 + EB1.5 for the Photoshop family.

      Few Mac users (Photoshop 32bit) can't run it - the buttons seem disabled and nothing happens - while if they switch back to Photoshop 64bit, the extension behaves regularly.

      Is there any option that I've missed in Extension Builder to make the panel fully 32/64bit compatible? When I export (it's an hybrid extension) there's only one ZXP which should work with both, correct?

      Thanks in advance

       

      Davide

        • 1. Re: 32bit issue in Photoshop - Mac
          DBarranca Level 4

          Further explorations showed that the problem lies somewhere in a user preference, since switching to a different user makes everything to work again - yet I haven't been able to isolate the issue (resetting the PS preferences led to nothing - and being the trouble on a remote machine makes the solving a little bit more difficult)

           

          Davide