2 Replies Latest reply on May 25, 2011 4:27 AM by ManishPali

    Adobe Reader 10.0.1 Protected Mode investigation


      In my testing of AR X on Windows 7, I noted the Protected Mode error that has been posted in these forums many times before.

      Notably, the problem did not show when logged in user a local admin account but did occur with a network admin account.

      I found that changing all network references in HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders to local references, stopped the protected mode error from appearing when logged in as a network admin.

      So, in our case at least, the Protected Mode error appears to arise whenever the user shell folders are redirected to a network share.

      Hopefully this may help others trying to get this software working.