0 Replies Latest reply on May 23, 2011 11:25 AM by GrammySuz

    Cannot load ebook in Adobe Digital Editions on Mac

    GrammySuz

      HELP! I purchased an ebook (PDF) and I'm having trouble using it in Adobe Digital Editions. I receive the following error...

       

      Error getting license

      License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

       

      I had been trying to transfer the ebook to my iphone using TXTR but the app can not load the document.

       

      I THINK I may have originally downloaded the ebook to Adobe Digital Editions without authorizing my computer, then when I later authorized it the ebook will no longer load.

       

      Is there a solution. Is the ebook tied to my Adobe ID when I download it. I've tried re-downloading the ebook but I still get the same error. I've also tried removing and reinstalling Adobe Digital Editions.

       

      By the way, I am on a Mac computer.

       

      Thank you for any help you can give.

       

      GrammySuz