8 Replies Latest reply on Oct 14, 2011 2:38 PM by Tom Mullica

    Production Premium CS5.5 Installation "Errors?"

    Bill_Wood Level 1

      I just received my new Production Premium CS5.5 Upgrade package,  Since things were getting ratty with the old Win 7 64 I tried to do a fresh install on my Dell Win 7 64-bit  T7500 workstation.  However, I ran into errors similar to those pointed out by Todd here:  http://kb2.adobe.com/cps/902/cpsid_90243.html  However, I had a few more in the error summary:

       

      Exit Code: 6

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 4 error(s), 2 warning(s)

      ----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------

       

      WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)

      ----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------

       

      WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging    0X1.2E930BP-1017rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f80493091 e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Production Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)

       

      ----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------

      ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\BILLWO~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi

       

      ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

       

      MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\BILLWO~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi

       

      ERROR: DW050: The following payload errors were found during install:

       

      ERROR: DW050:  - Adobe Flash Player 10 ActiveX: Install failed

      -------------------------------------------------------------------------------------

       

      Is this more of the Installer false errors bug?

       

      Bill