8 Replies Latest reply on Jun 6, 2011 9:53 PM by shsharma

    PDF window loads, but can't view- get a Blank Grey Screen, help?

    danzinsky

      Hello,

       

      I am running windows 7, with internet Explorer 8 and Reader X.  Ever since I loaded IE 9, I have been having problems with Reader. I uninstalled IE 9 and reinstalled ie 8.  I have tried to uninstall Reader and didn't help.

       

      Here's what happens,

       

      I go to view a bank statement, and if there is a save option, I can save it and load it up without a problem.  If there is only a view option, Reader opens a second window and I only see a grey screen.

       

      Any suggestions, I have been looking on these boards and trying things.  No solution yet.

       

      Dan