i downloaded the CS5 Photoshop upgrade and attempted to install. It would not install so i contacted the help desk about 2 weeks ago. The help desk rep signed into my mac and after about an hour or so was able to complete the install of Photoshop.
However, now when i try to add plug ins, i get an error message with the plugin installed (tried 3 different ones) saying that I do not have Photoshop installed.
Went to online chat and they told me to call 800 number,
Called 800 number and cued myself for a call back. Ryan called me back took all my information and then the line was disconnected. He took my callback number but never did call back.
Called 800 number a second time, qued myself for a call back. Adobe called me back, i waited 10 minutes with music, the music stopped and someone was on the line, but they disconnected the call.
Now on 3rd call back with a 40 minute wait. and i am waiting until someone answers
There support sucks. I have trying to install mime. Was in two different chats and still nothing. Not a happy camper.