4 Replies Latest reply on Jun 2, 2011 12:14 PM by Jim_Lester

    Reimaged OS and can't open my book now

    booklover2011 Level 1

      After waiting for more than 2 months, I finally downloaded a book I had been dying to read from my local library. While downloading, I chose not to register with adobe id as I did not know the advantages of doing that. Then my machine had a virus and so I had to reimage my computer. I downloaded the Digital edition once again and this time I registered for an Adobe id also. Now I am unable to open the book and get the error "Error getting license. License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER". I wanted to return the book to the library and get back on the hold queue again but I cannot see the book in my library shelf in the Digital Editions either to be able to return it. What do I do?? Please help.