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I've been running a search for about 20 minutes, and so far come up with 11 copies of CrashReporterApp.exe, 10 of which are for CS4 and only one on of those is in a path that includes \support files\contents\windows, and that's in Illustrator. The ONLY CS5 copy that has turned up so far is in Adobe OnLocation CS5 folder, and if you don't have OnLocation, that folder won't be there. I don't know if the CS4 version will work for CS5, and quite honestly I've never seen the crash reporter active in Windows.
Search just finished, and that's all there are...
Thanks for the search. I only have ID.
I have tried the replace preferences as per your recommendation but to no avail and was hopeful when I heard of the crash reporter application, Is there any other way of getting information out of the computer on why it crashes?
I am not keen on uninstalling all my fonts without some form of indication that I have a font problem.
The Windows crash report sometimes has useful information. You can find that using Event Viewer, which in XP is in the Control Panel under Adminitrative Tools, and I think should be in a similar location for Vist or Win 7 (though you may have to switch to classic view to find it).
You say you've already tried replacing the prefs, but you haven't mentioned what you are doing when crash occurs. If we know that, we might have some more ideas. Also, which version and build (patch number) of ID and of windows are you using?
Thanks I found the event viewer on windows 7
I have to go now so I'll provide the details on Sunday.
P.s. congratulations (if that's the word) on your 24,000th post