7 Replies Latest reply on Jun 7, 2011 3:58 PM by Bernadino50

    7 minutes to open project

    luviola10 Level 1

      Since I've gotten my project to work now in RH8, it continually takes 7 minutes to open now. Is this a worry? should I do something else? It's only got 300 topics.

        • 1. Re: 7 minutes to open project
          Gravenstein Level 2

          That's a long time for a project that size. If you have not done so already, try rebuilding your cpd file.

           

          Also, check and see if other projects take a long time to open. It would be useful to know whether the problem is specific to that one project.

           

          • 2. Re: 7 minutes to open project
            dsarig Level 1

            I also working with RH8. When I have a very slow project, the first thing I try is the following. It almost always speeds things up.

             

            Open the .cpd file in Microsoft Office Access. The .cpd is an access database, so you can condense it.

             

            1. Right-click on the cpd and open it with Access.
            2. Click the Window Office button.
            3. Manage > Compact and Repair Database.
            4. Close the cpd.
            • 3. Re: 7 minutes to open project
              Peter Grainge Adobe Community Professional

              Using Microsoft Access removes unused data but it does not correct erroneous data. Deleting the CPD does both.

               

              In older versions of RoboHelp the Microsoft Access route avoided the loss of some data so it had an advantage for those who have Microsoft Access installed.

               

              RoboHelp 7 changed things and now it is quicker and arguably better to just trash the old CPD. Rename it if you have doubts.

               

              Both RoboHelp 8 and 9 have an option to delete the CPD before opening any project and I haven't seen anyone report problems using that or manually deleting the CPD.

               


              See www.grainge.org for RoboHelp and Authoring tips

               

              @petergrainge

              • 4. Re: 7 minutes to open project
                luviola10 Level 1
                Hello,
                Thank you for this help. I tried it this morning but had a problem.
                I did not see the Window Office button in your #2 and also did not see #3.
                What I had was under my Help menu, there was Detect and Repair.
                I started Detect and Repair and it went through an update process for Access 2003.
                Can you advise? I attach two pics.
                Access2.pngACCessDB.png
                • 5. Re: 7 minutes to open project
                  luviola10 Level 1

                  CPD is gone! I followed dsarig's advise and opened the cpd file in Access. I chose Detect and Repair from the Help menu.

                   

                  When I closed the access file and went back to my c: drive, the access file was there but no cpd. So I opened the RH8 project, generated again, and went back to see if the cpd appeared again, but it didn't!

                   

                  Advice?

                  • 6. Re: 7 minutes to open project
                    luviola10 Level 1

                    I can see the cpd file now. But it's still taking 7 minutes to open up the project. I have no other projects going that are near the same size and so I can't say that other projects are or are not opening slow as well.

                    • 7. Re: 7 minutes to open project
                      Bernadino50 Level 1

                      If you work in an environment where active virus scanning is occurring, you might try excluding the project folder from active scanning and see if your opening time improves.