0 Replies Latest reply on Jun 7, 2011 11:00 AM by floydax

    Error using GeneratePDFService

    floydax

      Hello,

       

      I'm having the following error when i invoke createPDF

       

      ALC-DSC-801-000: com.adobe.idp.dsc.pool.service.impl.ServicePoolDoesNotExistException: Pool for service id GeneratePDFService, major version 1 and minor version 1 does not exist

      I also noticed that at adminUI I cant generate any PDF's manually, since the option doesn't show up.

       

      Tried to access PDFGConfigService, but it was inactive. My Websphere log is the following:

       

      [03-06-2011 14:21:09:961 BST] 0000005c ServiceRegist W com.adobe.idp.dsc.registry.service.impl.ServiceRegistryImpl getHeadActiveConfiguration Head active ServiceConfiguration for service: PDFGConfigService version: 1.0 is not active as expected. The service was probably Marked INACTIVE due to an error loading the service.  Please look at the logs to see if this service was Marked INACTIVE.

      [03-06-2011 14:21:09:976 BST] 0000005c CommandProces E   Application Administration: Endpoint Registry Error: There is no active service configuration for service: PDFGConfigService

                                      com.adobe.repository.ui.aac.AacException: ALC-AAC-00100-000: There is no active service configuration for service: PDFGConfigService

             at com.adobe.repository.ui.aac.struts.actions.ShowUpdateEndpointAction.execute(ShowUpdateEnd pointAction.java:363)

             at com.adobe.repository.ui.aac.struts.actions.CommandProcessorAction.execute(CommandProcesso rAction.java:228)

             at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)

             at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)

             at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)

             at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)

             at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)

             at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

             at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)

             at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1087)

             at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)

             at com.adobe.repository.ui.aac.AacServletFilter.doFilter(AacServletFilter.java:137)

             at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java: 190)

             at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)

             at com.adobe.framework.SecurityFilter.doFilter(SecurityFilter.java:206)

             at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java: 190)

             at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)

             at com.adobe.framework.SessionBundleFilter.doFilter(SessionBundleFilter.java:135)

             at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java: 190)

             at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)

             at com.adobe.repository.ui.aac.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java :76)

             at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java: 190)

             at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)

             at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)

             at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:848)

             at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:691)

             at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:588)

             at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:526)

             at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.jav a:90)

             at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:764)

             at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)

             at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:133)

             at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink .java:450)

             at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.jav a:508)

             at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java: 296)

             at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:270)

             at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConn ectionInitialReadCallback.java:214)

             at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitia lReadCallback.java:113)

             at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionLi stener.java:165)

             at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)

             at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)

             at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)

             at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)

             at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)

             at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)

             at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1551)

       

      Tried restarting, but had no luck.

       

      Any ideas why this is happening?

       

       

      Thanks,

      floydax