5 Replies Latest reply: Jun 7, 2011 3:50 PM by John T Smith RSS

    Open Project (Not Responding)

    KStreetStudio Community Member

      I completed an Encore (CS5) project last night, burned a couple of DVDs, then saved everything and went to bed. Today, I try to load that project again and the progress bar/form's title is as noted in this discussion title. The process freezes with the message "Estimated time remaining: 8 seconds", but other times will say 13 seconds or something in that ballpark.

       

      This happens with other projects as well, but not every time.

       

      Any idea as to what is happening?

       

      Computer = I7, 6GB, Windows 7

       

      Thanks,

      Mike

        • 1. Re: Open Project (Not Responding)
          John T Smith CommunityMVP

          A Windows update will "often" cause problems... go to the Mfgr's web sites and be sure your graphics card and sound and even the motherboard drivers are all up to date 

           

          Also, Reset Preferences = Press/HOLD Ctrl+Alt+Shift while starting program to cure a corrupted preferences file

          • 2. Re: Open Project (Not Responding)
            KStreetStudio Community Member

            I played around with thing to see if I could find the source of the problem. Encore would not open any other projects either. Same symptoms. I cleared more hard drive space. No change. Rebooted and restarted Encore. It took a while but the project finally loaded.

            • 3. Re: Open Project (Not Responding)
              Stan Jones CommunityMVP

              I wrote a version of what follows in another thread today.  (I've changed it to avoid confusion with that topic.)

               

              I decided to do a "patience" test by opening a complex project (CS5) that is really not that long.  I get the little window "Open Project," which seems stuck at 17%.  I "impatiently" try to click something in the main Encore window, and I get "Not Responding" added to the Open Project. I, being patient (it is a test after all, not real life), keep waiting.  After probably 5 minutes, I get a white screen, then more disk activity, then the "Not Responding" leaves the little window. Now it seems stuck at 48%.  Oops, I hit a key accidentally, and the main Encore window goes "white" (it is actually very low opacity), and "Not Responding" is back in the Open Project window.  Now suddently, it opened!

               

              So my test certainly demonstrated that sometimes with Encore, you just have to wait!

              • 4. Re: Open Project (Not Responding)
                KStreetStudio Community Member

                Thanks, I've done that test, too, getting up to do something entirely different then coming back about a half hour later and Encore was still stuck. I agree that 15-30 seconds seems like a long to time just sit and watch the screen until the load is complete. Sometimes the load of teh same project goes more quickly, other times, not. I'm wondering if it isn't so much a load problem as some Internet issue, where it seems that Adobe products check in with the mothership during startup, so maybe also at other times. I'm stll using Photoshop CS2 and the startup is slow, I assume because it is checking my activation, where in the past it wasn't.

                • 5. Re: Open Project (Not Responding)
                  John T Smith CommunityMVP

                  >Computer = I7, 6GB, Windows 7

                   

                  Hard drives?

                   

                  My 3 hard drives are configured as... (WD = Western Digital)
                  1 - 320G WD Win7 64bit Pro and all program installs
                  2 - 320G WD Win7 swap file and video project files
                  3 - 1T WD all video files... input & output files
                  .
                  Search Microsoft to find out how to redirect your Windows swap file
                  http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
                  .
                  Trying to use only ONE Hard Drive for Video Editing
                  .
                  You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
                  .
                  Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
                  .
                  You as a person cannot do both at the same time with the same hand
                  .
                  A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
                  .
                  You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708?tstart=0 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
                  .
                  I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
                  .
                  Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for video editing
                  .
                  Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208?tstart=0 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433?tstart=0 use USB externals for editing
                  .
                  A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used this eSata Dock... for reference only, YMMV and all the usual disclaimers
                  .
                  http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t