4 Replies Latest reply on Jun 10, 2011 5:08 AM by Steve Grisetti

    Audio mutes for unknown reason


      For some unknown reason on some projects, not all, when I mute audio1 it mutes all of the audio when I save the project, it does play during editing.  Audio1 is the original audio from the clips, I am using a music clip on the Soundtrack.   Occasionally it does work properly.  If I leave Audio1 unmuted both audio track do play.  If I try to lower the levels on Audio1 it has no effect.

      I am using Premiere Elements 8 and Windows7


      VERY frustrating.....

        • 1. Re: Audio mutes for unknown reason
          the_wine_snob Level 9

          Welcome to the forum.


          Do not know if this is your issue, but other users, and on several versions of PrE, have had issues with both the Soundtrack and Narration Tracks.


          In nearly every case, moving the Clips from those two Audio Tracks, to empty, regular Audio Tracks, say Audio Track 2 & 3, has cleared up their issues. Not sure what the problems with those two Fixed Tracks is, but they seem either Project, or Asset dependent, in that often they work, as anticipated, but often they just do not.


          Good luck,



          • 2. Re: Audio mutes for unknown reason
            Steve Grisetti Adobe Community Professional

            Have you considered lowered the audio level or even deleting the audio from the clip instead of muting it?


            Muting isn't really designed to be a permanent setting. It's just so that you can preview your video one audio track at a time.


            Reducing the audio level to zero or removing it completely is really the way to permanently remove it from your project.

            • 3. Re: Audio mutes for unknown reason
              time2dive Level 1

              It does not matter if I lower the levels on Audio1, remove Audio1 or put my soundtrack everywhere.  If I do anything to Audio1 Premiere mutes or removes all of the audio.....some of the time.  In the current movie that I am making it is all of the time.  If I do anything at all to Audio1 there is no audio at all.

              • 4. Re: Audio mutes for unknown reason
                Steve Grisetti Adobe Community Professional

                I guess I'm not understanding what you're saying. Sorry. I have no idea how what you're describing is occuring.


                It may be time to contact Adobe Tech Support so that they can walk you through some troubleshooting.