i am receiving an APPCRASH when i try to open an indd file. this file was created on a mac, don't know which version of indesign.
so when i start indesign without any file to load, it works. i can even create files and edit them.
but this one file in special doesn't work. so here is the error screen:
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789
i already looked for solutions, but replacing fonts doesn't work.
i have also reinstalled the complete master collection, tried with/without updates, but nothing helped.
my system is a lenovo T510 Laptop (Intel Core i7, 4GB Ram, Win7 x64)
thx in advance for any kind of help!
John may come by with a better solution, but it looks like the problem is in public.dll. When you uninstalled and reinstalled, did you run the CS5 clean tool in between? That would be a good idea (and what I would do at this point on my own system). See Resolve installation problems with CS5 Cleaner Tool
Can't help with the windows crashes...maybe if there was a stack trace...