2 Replies Latest reply on Jun 10, 2011 7:05 AM by Steve Werner

    Corrupted InDesign CS5 files

    AQ LTD

      Hi, I have a few corrupted indesign CS5 files - had to recover them from my laptop. However, now when I try to open them I get "corrupted file" "error 5".  Does anyone know how I can open these.


      I have tried opening as a copy etc, but to no avail. Thanks in advance.

        • 1. Re: Corrupted InDesign CS5 files
          Eugene Tyson Adobe Community Professional & MVP

          Error Code 5 is basically a flatline.


          You could try a service like Markzware, see if they recover your file by converting it to quark and back again (I know seems like a very wrong work flow).


          But I've heard of this working in the past. I think they'll do the conversion for you and if it works you will need to pay the going rate for the files back (not 100% sure on how they work but that's my understanding)

          • 2. Re: Corrupted InDesign CS5 files
            Steve Werner Adobe Community Professional & MVP

            The poster also posted in the Acrobat forum about whether the corrupted InDesign files could be recreated by exporting InDesign files from PDF files he has in Acrobat. I said no, but suggested Recosoft's great (but not cheap) PDF2ID product for reconstructing the documents from the PDFs if they're critical documents.