0 Replies Latest reply on Jun 10, 2011 6:26 AM by jbou1111

    Intermittent problem downloading RSL's in IE




      We have an application that uses 3 custom RSL's. The SWF is embedded in the customer's web site. The application works fine in test and most production evironments, however one customer is saying that the application fails to load on a regular basis.


      The issue occurs in Internet Explorer only.  A Fiddler log indicates that when the failure occurs, only the main application SWF is downloaded.  The RSL's are not downloaded.  There is no error message displayed.  The log shows that there are no other requests that could be interfering with the download.


      We are not yet able to reproduce the issue using the customer's own site.  We are trying to get more information such as the specific version of IE.  Does anyone know of any reason why RSL's would occasionally failed to download?