4 Replies Latest reply on Jun 10, 2011 9:07 AM by drektion

    InDesign CS5.5 Trial Version Crashing on Startup

    drektion

      Hello,

       

      I am experiencing an issue with InDesign CS5.5 Trial Version from the CS5.5 Design Premium suite where shortly after startup the program crashes and gives me the spinning wheel of death(mac).

       

      In both of these scenario, Opening an Existing Document or Creating a new Document, I can create/open the document but then immediately after the document opens into the workspace the application stops responding.

       

      Here is the setup i'm working with:

       

      Apple iMac (iMac11,3)

      intel core i5 2.8ghz

      4GB RAM DDR3 1333mhz

      ATI Radeon HD 5750

      1TB 7200rpm HDD

      Magic Mouse

      Wireless Keyboard

      OSX Snow Leopard 10.6.7

       

      The system is a brand new system and has all of the most recent software updates for OSX. The only fonts installed are the system defaults and MS Office 2011 fonts.

       

      I've tried uninstalling/re-installing several times and am met with the same results.

       

      Any help or support would be much appreciated.

       

      Thanks,

      d_rek