2 Replies Latest reply on Jun 13, 2011 4:31 PM by SanJuanEd

    not able to remove/repair reader X

    SanJuanEd

      Installed reader X on winxp pro. Immediate problems displaying pdf's - get message that readerX has encountered a problem and must close. When attempting to repair/remove and re-download, get win intaller message - patch package could not be opened - and the process quits. New download attempt senses exisiting version and will not download and over-write. Same with downloading older versions. Now have an unusable installation and no apparent method to delete. Any suggestions?