Have you ever been able to run Premiere Pro CS5 successfully on this computer?
Yes to some extent. I had a problem with the play back freezing while scrubbing. That is why I increased ram and put in a dedicated drive for video to prevent read/write problems. But I did not have crashes and I could work with the video clips in the program.
If what you changed between getting no crashes and getting crashes was adding RAM, I suspect that you may have bad RAM, the wrong RAM, or badly installed RAM. I recommend checking this.
Thanks for the input Todd. However the RAM is fine. I installed it more than a month ago and the overall performance of the Mac has improved significantly.
Premiere has also improved in that I can preview other clips with out the playback problems fine, just not Mpeg 4s.
>just not Mpeg 4s
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Report back with the codec details of your file, use the programs below
For Mac http://mediainfo.massanti.com/
Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project
Realize that dual core Xeons are lousy performers, so clips may play nice in a player, but drag down the system when editing.
You have posted 7 GB of RAM memory ?
I have heard that one cannot mismatch chips.
I have had problems before.
You should have 6 GB or 8 GB.
Also .. what is your video card?
If it is a ATI .. then you will need an Nvida with CUDA.
Also .. Check for characters other than letters of the alphabet in your filename. I stopped a crash in AE by not using numbers.