7 Replies Latest reply on Jun 15, 2011 7:52 AM by Pharther Phurther

    Premiere Pro CS5 crashing and not allowing updates



      I'm experiencing two problems with ProCS5.


      First, while in pro, the program crashes when I click on a video clip in the Lib to view it in the monitor.


      Second, I tried to update to the program hoping to correct the first issue, but the update returns the error "installation unsuccessful" for unknown reasons.


      I am running:

        Model Name: Mac Pro

        Model Identifier: MacPro1,1

        Processor Name: Dual-Core Intel Xeon

        Processor Speed: 2.66 GHz

        Number Of Processors: 2

        Total Number Of Cores: 4

        L2 Cache (per processor): 4 MB

        Memory: 7 GB

        Bus Speed: 1.33 GHz


      I just installed a 1.5T hard drive for video editing and formatted as Mac OS Extended (Journaled).


      I can view the videos directly from the hard drive and the play back is fine.  I'm only having this problem in Premiere Pro CS5.

      Any help will be greatly appreciated