2 Replies Latest reply on Sep 14, 2011 11:08 AM by TJBEMF

    Adobe Reader X (10.0.1) "There was an error opening this document.This file cannot be found." error

    AC@RJC Level 1

      Hi,

       

      I am new to this forum.

       

      As the title says, a user in my company received the error "There was an error opening this document. This file cannot be found." when trying to open PDF files in the network drive. I can assure you that it's not network restriction or whatever issues related to network because other users can open it just fine. Note that the user can open the files when they get saved into local computer.

       

      I have been googling about this topic for weeks and have tried numbers of things such as cleared up the registry, temporary folder, and even reinstalled the Adobe Reader, but none helped. I saw one posting in somewhere in this forum saying that there are some bugs with Adobe Reader X, but I am not sure this is the bugs that they referred to.

       

      I decided to post it up here in hope that someone have an answer or somewhat like an answer.

       

      I really appreciate it if anyone knows the answer for it.

       

      Thanks alot,

       

      AC