30 Replies Latest reply on Jun 17, 2011 10:36 AM by John Hawkinson

    UNINSTALL AND REINSTALL CS3 PROBLEMS?

    maggiemay625

      It seems I'm not the only with this problem.

       

      DOES ANYONE KNOW HOW TO SOLVE IT?

       

      I have an Intel iMac on System 10.5.8

       

      I had a hard disc repaired (erased). And, as I was using Time machine, the engineer restored my system and software from the backup drive.

       

      However, I now cannot use any of my CS3 programs. When I try to launch them I get the message quoted below.

       

      I’ve uninstalled all CS3 using the uninstaller from the Utilities folder.

      I’ve run the Adobe Cleaner Tool (which I got off the web)

      I’ve removed all CS3 and and Adobe files from the Preferences

      And then I’ve re-installed CS3 from the original discs.

      And when I try to launch a Program (Photoshop CS3 for instance), it still says:

      ‘‘Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help’’.

      What do I have to do to get it working again?


      HELP!!!