5 Replies Latest reply on Jun 17, 2011 4:57 AM by mattgoldey72

    "Adobe Reader has stopped working" Windows 7 (32-bit)


      Every single time I start Adobe reader, it crashes with "Adobe Reader has stopped working" and the below error message in the Application event log.


      I have removed and re-installed Adobe Reader X, but it still does this.


      Log Name:      Application
      Source:        Application Error
      Date:          6/14/2011 12:50:06 PM
      Event ID:      1000
      Task Category: (100)
      Level:         Error
      Keywords:      Classic
      User:          N/A
      Computer:      redacted
      Faulting application name: AcroRd32.exe, version:, time stamp: 0x4d456f48
      Faulting module name: InkObj.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda13
      Exception code: 0xc0000005
      Fault offset: 0x00052840
      Faulting process id: 0x1638
      Faulting application start time: 0x01cc2abb7f033340
      Faulting application path: C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
      Faulting module path: C:\Program Files\Common Files\Microsoft Shared\Ink\InkObj.dll
      Report Id: bccc55a5-96ae-11e0-810d-88ae1db2fa42
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
          <Provider Name="Application Error" />
          <EventID Qualifiers="0">1000</EventID>
          <TimeCreated SystemTime="2011-06-14T17:50:06.000000000Z" />
          <Security />
          <Data>C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe</Data>
          <Data>C:\Program Files\Common Files\Microsoft Shared\Ink\InkObj.dll</Data>