i have similar problem trying to print document from a software and Adobe Reader 9 can't display the doc and giving me error message "There was an error opening this document. This file cannot be found."
Hope there's someone who can help me. thanks.
Could you please clarify was to what is the exact error that you are receiving. Your problem seems to state two things; is the issue related to printing or is the issue related to opening a PDF document.
Could you please let me know the details such as the link of the PDF that you are trying to access or the precide error message.
In XP i don't have this problem. i'm trying to print a document from my software. to print the doc, i need to select the record from list and the type of print lay out and press print button. the normal thing to happen is the Acrobat reader will display the template on the screen and i'll just choose the print to proceed. but in Windows 7 i got the above message "There was an error opening this document. This file cannot be found."
Thanks for the information.
Could you please also let me know which version of Adobe Reader are you currently using. If you are not using Reader 9.4.6 (which is the latest version of Adobe Reader), can you try updating to the latest released version by
1. Launching Adobe Reader
2. Clicking on Help > Check for Updates
3. When prompted click on Download followed by Install.
This will update Reader to the latest version.
Also, please verify if this issue that you are facing is with a specific PDF alone or is the issue happening with all PDFs that you are trying to print from Win7.
The Reader is 9.4.6 and im having printing problem for the software that i used only. other pdf file from internet i can easily display and print. Thanks for your interest in helping me.
I reinstall Reader 7 and it works. Thanks for your time.
Would it be possible for you to provide me with the PDF that is causing you to receive the error. I would like to try the same at my end.