From the second error message I'd say you need to apply all RH8 patches. I don't believe the patches are cumulative so you'll have to install each sequentially. Use Help > Check for Updates. I think it's about 8.03 now.
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Just to add to Amebr's reply, when the 802 patch was released it had to be treated as an upgraded version for technical reasons. Before the reinstall of Windows you obviously had that patch installed and equally obviously IT did not apply the patches when they reinstalled RoboHelp. Thus when you open a project it knows it is from the "upgraded" 802 version and tells you just that, it then also says it cannot open the CPD, which is what the XPJ does.
Apply the patches and all should be OK.
See www.grainge.org for RoboHelp and Authoring tips
You Rock!!! Thanks so much....all is great!