5 Replies Latest reply on Jun 15, 2011 12:01 AM by Harm Millaard

    Fiile Import Failure

    AussieBattler9

      I have just put in countless hours editing a project and now I get this message when I try to open it:

       

      File Import Failure

      Error Message

      File format not supported

       

      There is no video visible, it says Media Offline (in red colour)

       

      Background:  I have initially saved all the work to an external hard drive K, then I was unable to open or save to K (I can't remember which one).  In any case I then saved the file to my E drive and this happens.

       

      Why are there so many problems with this software, it seems great when working but so many gliches it's not funny.

       

      Thank you for any help