9 Replies Latest reply on Feb 1, 2013 12:33 PM by 3rd name change april 5th

    Robohelp HTML 8 - Generating files with apostrophe in file name

    RoboHelpN00b

      Before I start, I have read this thread

      http://forums.adobe.com/message/1062904#1062904 and several others, yet I still have questions.

       

      Previously I used Robohelp 5x, which worked perfectly.  Our user manuals are in MS Word and each have several topics that have apostrophes in the topic name (that are necessary in the topic).  Robohelp 5x would import the Word Document without issue and create HTML files that automatically replaced the apostrophe with an underscore.  All references (Index, TOC, etc) to those files also automatically changed to underscore.

       

      Fast Forward to Robohelp 8.0.2 (yes, I have the update).  Even if I go into the options and make sure "Use Underscores in file names" is selected - it no longer replaces the apostrophe with an underscore (though it does replace the spaces with underscores).

       

      Locally, when I generate the online help (WebHelp) and put it on our local webserver - it works just fine.  Even with the apostrophes in the file names and references.

       

      However, when the WebHelp files are hosted at our server hosting facility, any links within the Webhelp to files with an apostrophe result in a 404 error.  I have searched and searched to see if there is some kind of server setting to allow these special characters to be recognized in the file name but have not had any luck.

       

      Per the link at the beginning of this post, the issue in that thread was resolved by changing the file name of the HTML files.  I attempted to change the file name of the HTML files that RoboHelp created.  However as far as I can tell there is no way to do this within RoboHelp 8.  If I attempt to do it outside of RoboHelp 8, I need to import all of the "new" HTML files and all references (Table of Contents, Index, etc) now show broken links and need to be re-linked to this new topic.  This is not an option.  I have 12 user manuals that are updated on a regular basis and the renaming\relinking process would take forever.

       

      Any help would be greatly appreciated.

       

      Thanks,

       

      -Noob