17 Replies Latest reply on Jul 7, 2011 9:59 AM by alarose20

    Receiving User License Agreement Message When Attempting To Open PDF - 10.1.0

    DanOrth2011 Level 1

      Recently upgraded to Reader 10.1.0. When attempting to open a specific PDF document I receive the following dialog.

       

      http://i.imgur.com/Dvmcj.png

      This only occurs with one specific PDF, as I have opened other PDF's with the IE browser plugin, as well as PDF's saved to my local machine using Adobe Reader.  I can open the PDF if the document is saved first, and then opened through Reader by performing a File -> Open.

       

      Any ideas on how to correct the issue?  The application was deployed using enterprise deployment tools along with the Reader customization kit.  I did check the checkbox for Accept User License Agreement in the Customization wizard.