0 Replies Latest reply on Jun 22, 2011 4:13 AM by Lars_beming

    Adobe Reader X (10.0.1.434)cannot open pdf:s

    Lars_beming

      We have problem to open some pdfs after upgrade , here is one example http://www.forsakringskassan.se/privatpers/blanketter_och_intyg/ladda_ner_blanketter

      nr 9210

      the problem is cryptocme2.dll in the reader catalog

      we have earlier another cryptocme2.dll in c:\program\ca\sc\etpki\lib

      we can see in process monitor log ,reader use the own cryptocme2.dll first then try to open the other cryptocme2.dll

      and ReaderX crach and close

      How can we force AdobeReaderX to only use his own cryptocme2.dll ?

      we have 10000 clients with this problem

       

      we can not remove or rename cryptocme2.dll in c:\program\ca\sc\etpki\lib

      best regards

      Lars Beming