I have a user with the following specs.
Windows XP 32bit
Microsoft Office 2010
The user has emails in his inbox with PDF attachments. He right clicks on the attachments and tries to do a quick print option, which in normal production would open Adobe Reader, print the document to your default printer, and close Adobe Reader automatically. When he tries to use the quick print option it flashes the Adobe Reader program, but does not print and from that point on, Adobe Reader is not able to open without crashing until I log the user out and log him back in.
The user can right click and open the pdf without any issues and then print from within Adobe Reader. The issue only exists when using the Quick Print feature within Outlook 2010.
Any help would be greatly appreciated.
I was able to successfully print the PDF from within the mail on my system. But I have Adobe Reader 10.1.0 installed on my system.
Can you please try and update to Reader 10.1.0 and see if that fixes the issue.
I thought we were at the latest version since we just reinstalled Adobe Reader the other day, but it appears we are on V. 10.0.1
I am waiting to hear back from the customer so I can update him to V. 10.1.0
I will post back my results after I comlete this.