2 Replies Latest reply on Jun 27, 2011 2:01 AM by fskahl

    downloading ebooks to prs 300

    fskahl

      When I plug it into the computer a

      message '! device locked' comes up and no matter what I do I cannot get

      rid of the code.

        • 1. Re: downloading ebooks to prs 300
          lciprich

          The lock is a setting. Try going to settings on your reader, without it plugged into the computer, and see if it will let you unlock it. Then you can plug it back into the computer. I've never had the lock on so I don't know if it gives you a password when you lock it, but if you can't get it, you'll probably have to use the "reset" bottom on the bottom of the reader, and that will cause any ebooks on the reader to be erased.

          • 2. Re: downloading ebooks to prs 300
            fskahl Level 1

            Thanks

            In the end I managed to get rid of the password etc. a trap for

            inexperienced players! Now all seems to be ok.