3 Replies Latest reply on Jan 25, 2012 8:58 AM by noname1231231231

    Unable to update to reader version 10.1 from 10.0.1

    rgb42

      I'm attempting to patch my administrative installation point from Adobe Reader 10.0.1 to 10.1.  However, when I run the msiexec patch I recieve the Windows Installer error message "The upgrade patch cannot be installed by the windows installer service because the program to be updated may be missing . . . ."

       

      I discovered that I'm getting this message because my base .msi is the standard installer (AdbeRdr1000_en_US.msi), which I had later patched with the AdbeRdrUpd1001_Tier1.msp update.  The only patch available to update to 10.1 is AdbeRdrUpd1010_MUI.msp, however, this multilanguage version of the patch is not compatible with my base msi.  Is there any way around this issue? Is adobe planning to release a patch that can update my current version, or do I need to uninstall completely and then install the newest full version?

       

      Any help or info would be appreciated.

       

      Thanks in advance