0 Replies Latest reply on Jun 23, 2011 2:23 AM by nicoven1297

    Adobe Reader X freezes while enumerating disk drives to save

    nicoven1297

      Dear all,

       

      We experience a problem with Adobe Reader X.

      Some users, after opening a pdf, they choose "Save as" and when they click on the drop down arrow, that contains the save locations on the local PC, Adobe Reader freezes and we have to use task manager to end the process.

      This doesnt happen every time, but often.

      Adobe Reader X is currently on version 10.1.0. We face this problem from 10.0.x version. Latest update did not fix the problem.

       

      Do you have any ideas?

       

      Thank you