4 Replies Latest reply on Jun 29, 2011 11:32 PM by Nicola.Crivellaro

    adobe reader x internal error has occurred

    Nicola.Crivellaro

      Hi all, I'm Nicola from Italy and work as IT technician in a company.

       

      Today we found that Reader X (10.1.0) cannot view correctly some (but not all) last year PDFs, but 8 and 9 can!

       

      When we open file, Reader X says a generic "Si è verificato un errore interno" ("Internal error has occured"), and we cannot see text in file, but only a part of the header logo. If we go to Edit > Select all we can see text in PDF, but still have problem in scrolling (missing text again) and printing (nothing to print).

       

      Is there an option to check? Or an enchantment to do? Can we make 10 works like 9?

       

      Thank you all

       

      Nicola