We have a team of 4-5 technical writers working in a global model. Till date, we were working independently on small individual projects. Right now, we are kick starting the work on a new major project where we would be working as a team. The major project is like a suite, consisting of 4-5 products. The help information would be 75-80% same, because the products re-use many components. Which is the best way to work so that information is single-sourced and consolidated? We need the output in Printed Documentation as well as Web Help.
My inclination would be to author in FM (and create PDFs from it too) and bring the content into RH for WebHelp generation using the Technical Communication Suite. Your problem is going to be how & where the content is maintained. You might be interested in using some sort of Content Management System and structured authoring to take advantage of content reuse.
Thank You. We are exploring the option of Merging Projects using RoboHelp instead of opting for the FM License.