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1. Re: FMS 4.02 64-bit - how to install the authentication add-in?
Nikhil Pavan Kalyan Jun 23, 2011 1:30 PM (in response to pburke2)Hi,
Thanks for upgrading to FMS 4.
There must be a 64 bit Auth Add in available at www.adobe.com that you can download. This should go in to the correct directory as expected. Even if it doesn't go in to the expected directory, as long as you are sure that you picked up this 64 bit add in, you can (manually) copy the dll/so file into the relevant 'modules' directory and the users.exe in to the correct 'conf' directory.
Hope it helps.
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2. Re: FMS 4.02 64-bit - how to install the authentication add-in?
pburke2 Jun 23, 2011 1:40 PM (in response to Nikhil Pavan Kalyan)found it. thanks
dumb question - why doesn't this come with the server in the default installer? it's not like it would hurt anyone who doesn't use it.
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3. Re: FMS 4.02 64-bit - how to install the authentication add-in?
Nikhil Pavan Kalyan Jun 23, 2011 1:47 PM (in response to pburke2)That's an interesting suggestion ! Thanks for that. I don't expect it the add in to come installed with the FMS installation (as it is specific), but it can definitely be bundled with FMS to be installation-ready.
Let's hope the supposed 'dumb question' could prove very useful.
Cheers.
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4. Re: FMS 4.02 64-bit - how to install the authentication add-in?
pburke2 Jun 23, 2011 1:56 PM (in response to Nikhil Pavan Kalyan)maybe one day there'll be FMS updaters that don't require a full uninstall and reinstall to just fix two or three files that need updating? just sayin...
so now I have the auth addin working and it throws errors like this
Connection rejected by server. Reason : [ AccessManager.Reject ] : [ authmod=adobe ] : ?reason=needauth&user=pburke&salt=XXkAAA==&challenge=1H0AAA==&opaque=1H0AAA==
I am coming from Encoder 3.01 - too old? The above event log error is pretty much chinese to me.
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5. Re: FMS 4.02 64-bit - how to install the authentication add-in?
Nikhil Pavan Kalyan Jun 23, 2011 2:01 PM (in response to pburke2)That's another interesting suggestion ! Thanks, i m happy to see your help flowing our way (when it has to be the other way round )
Anyways, the error you are getting is because the connection is being rejected by FMS while passing through the auth plugin. Did you create the users again after you installed the new plugin with users.exe ? I think there is a problem with username/pwd.
Try fresh pairs of name/pwd and try again. FMLE version should not bother, though we always prefer the latest to be in place, FMS 3.2 is good to go.
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6. Re: FMS 4.02 64-bit - how to install the authentication add-in?
pburke2 Jun 23, 2011 2:06 PM (in response to Nikhil Pavan Kalyan)I did a
>users check -u user -p password
and it returned Operation Successful: Username and password match. so I don't think I got that wrong.
trying a second user/pw combo I got the same problem. I recall for earlier versions of the server that adding users required a server restart to actually take effect. Is that still the case?
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7. Re: FMS 4.02 64-bit - how to install the authentication add-in?
pburke2 Jun 23, 2011 2:16 PM (in response to pburke2)same problem with a new user name.
restarted FMS and FMS admin servers - insalled encoder 3.2 and still get the error . I tried an invalid user name and the client responded properly that this was an invalid user name. So things are connecting, just not authenticating.
My admin server runs on a non-standard port (2222 instead of 1111) - could that be related?
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8. Re: FMS 4.02 64-bit - how to install the authentication add-in?
Nikhil Pavan Kalyan Jun 23, 2011 2:23 PM (in response to pburke2)Admin server shoud not be the problem while running on different port than the default.
You can take a look at the users.dat file under the conf folder to check the username entry. It should have worked without any issues.
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9. Re: FMS 4.02 64-bit - how to install the authentication add-in?
pburke2 Jun 23, 2011 2:44 PM (in response to Nikhil Pavan Kalyan)I installed it on my test server (same OS, FMS 4.02 64-bit dev server, but just a single network card and no data center firewalls) - works like a charm there.
the dat file on the big server looks ok (proper user name in there, and then some password hash salad for both names I added.
The test system also runs on port 2222, so that's not the issue.
so I stopped services, uninstalled, reinstalled, added users again, and tried it again. only to get the same error.
Connection rejected by server. Reason : [ AccessManager.Reject ] : [ authmod=adobe ] : ?reason=needauth&user=pburke&salt=TSYAAA==&challenge=tiYAAA==&opaque=tiYAAA==
Then I got curious and looked into the event log of the server that acctually worked - and there's the very same error message! I double checked - connected successfully again, and at the very same time I get that error in the log for the session that works!
so - a) error generated when there is no error, and b) one system lets me stream, the other doesn't (most likely our hardware firewall - I need to know ports to open. Right now we only allow 1935 and 80 for that IP
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10. Re: FMS 4.02 64-bit - how to install the authentication add-in?
Nikhil Pavan Kalyan Jun 23, 2011 3:04 PM (in response to pburke2)Strange to see an error in the logs when the auth happens correctly ,are there other modules also installed on the server ?
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11. Re: FMS 4.02 64-bit - how to install the authentication add-in?
pburke2 Jun 23, 2011 3:08 PM (in response to Nikhil Pavan Kalyan)nothing else installed . All we use it for is video streaming. The server that works was so far never set up for authentication. I installed the addin just this afternoon.

