-
1. Re: Shared Network PDF Review Problems (unpublished comments)
AmbooS Jun 24, 2011 7:38 AM (in response to RichardM0701)Can you provide more details on how are you creating the shared reviews? Is the source file located at the same server where you are creating the review? These details would help us drill down on the issue.
-
2. Re: Shared Network PDF Review Problems (unpublished comments)
RichardM0701 Jun 24, 2011 9:44 AM (in response to AmbooS)Sure, and thank you for replying.
To make the shared review the process we use goes like this:
1. Select the "Send for Shared Review" selection under the comments tab.
2. Select Internal Server from the drop down.
3. Select "Network Drive" to place the review
4. Select the shared network folder you wish to place the file. Note: We work in a very large organization (1000+) where the network drive is huge! Not sure what type of server is backing this drive.
5. When the next menu asks who to share the review with, select "save a copy to send manually later". Save this manual PDF (_review.pdf) to the same folder where the reviews are being published.
6. When the email dialog box appears, do not put any emails in it because we are using the manual file to open and connect to the shared review so just push OK. (We don’t use this because we have had no luck with Acrobat actually sending out the review email. Earlier versions worked, but not anymore.
7. Save profile.
8. Open the manuually saved _review.pdf file and check connectivity.
The folder end up looking like this. The _review.pdf files are the network shared files.
-
3. Re: Shared Network PDF Review Problems (unpublished comments)
AmbooS Jun 27, 2011 1:16 AM (in response to RichardM0701)For Problem #2: Can you check if you have write permissions to the network folder where your review PDF is stored? This error is thrown when the reviewer opens the review PDF from a location where he has read access but no write access, and he tries to publish comments.
-
4. Re: Shared Network PDF Review Problems (unpublished comments)
RichardM0701 Jun 27, 2011 9:12 AM (in response to AmbooS)Hi Amboo,
Yes, I have confirmed we do all have read/write access.
Question: Windows 7 has a new preview pane that allows us to preview the PDF document in the folder. If this is previewing the PDF, does it status the PDF as open and thus read only? I have noticed some errors with Word files when the preview pane is open.See below.






