18 Replies Latest reply: Sep 6, 2011 11:49 AM by Noel Carboni RSS

    "Could not complete your request because of a program error" when opening a PSD

    TimothyWhalin Community Member

      Second week in a row posting on here with a problem. I am trying to open a few PSD files I had saved last Friday in Photoshop CS 5.1 64 Bit and am receiving the following error message:


      Could not complete your request because of a program error.


      I have searched the internet for different solutions and tried each of them. I've restarted several times, I cleared the preferences (holding shift+control+alt when starting the program) about 5 or 6 times now, and I am saving the files locally to my hard drive, not to an external network drive.


      I am using a brand new Windows 7 Professional with a clean installation of Adobe Design Premium CS5.5 that I started using last Monday. Please let me know what I can do to fix this issue. Just reinstall Photoshop?


      EDIT: I would like to just note that I have reinstalled Photoshop and am still receiving the error message.


      Message was edited by: TimothyWhalin


      Message title was edited by: Brett N