I got this with PDFs from University of Phoenix.
I was told that I needed to open a PDF in Internet Explorer and then click Allow in order to send a "cookie" to the publisher site. Something that won't happen if you download it, and then open it in Reader, according to them.
They said I could right click and go to "open with" and select Internet Explorer and accomplish this, which I did, clicked "allow" and it went through. I was able to view U of P downloaded PDFs after that.
Your experience may not be the same.
Post back here if this doesn't work.
I tried to open with both Mozilla and IE but unfortunately no joy. Again I am prompted with the initial screen requesting permission to send the data, and again after accepting and clicking OK the same error message occurs; rather frustratingly telling me to connect to a network.
Thanks for replying though
If it needs to send a cookie (as described by Expat Mac), then check to ensure that your browser has cookies enabled. You might want to clear the cache as well. And, you can also set your security to the lowest possible (temporarily) just to test and see if it might be security. If so, then you could add your university site as a "trusted site", bump your browser security settings back up to reasonable levels, and hope that that will be enough to get it through. --- just a thought.
I have now managed to resolve the issue.
I think we were all aiming in the right direction; turns out because of the security in the E-library books I needed to log into the University's remote Desktop. From there i then had to complete another download, then from within the remote desktop open the file ....
This then enabled the sending of the cookie I believe.
Thanks all for your help.