6 Replies Latest reply: Jun 28, 2011 4:37 PM by Chris Cox RSS

    Photoshop CS5.1 Closes when I open a new file

    DotFlash Community Member

      I open Photoshop, everything starts up fine, I click File>Open or File>New, nothing happens for a moment or two, then It says Adobe Photoshop CS5.1 has stopped working. I'm running Windows 7. I searched around and I think this would be the information about the error. All help is appreciated.

       

      Log Name:      Application

      Source:        Application Error

      Date:          6/28/2011 12:39:03 PM

      Event ID:      1000

      Task Category: (100)

      Level:         Error

      Keywords:      Classic

      User:          N/A

      Computer:      j-PC

      Description:

      Faulting application name: Photoshop.exe, version: 12.1.0.0, time stamp: 0x4d90d339

      Faulting module name: nvoglv64.DLL, version: 8.17.12.5896, time stamp: 0x4c378ebb

      Exception code: 0xc0000005

      Fault offset: 0x00000000007506ce

      Faulting process id: 0xfd8

      Faulting application start time: 0x01cc35b1cb554594

      Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Photoshop.exe

      Faulting module path: C:\Windows\system32\nvoglv64.DLL

      Report Id: 21711804-a1a5-11e0-aa9b-4487fc768a1b

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Name="Application Error" />

          <EventID Qualifiers="0">1000</EventID>

          <Level>2</Level>

          <Task>100</Task>

          <Keywords>0x80000000000000</Keywords>

          <TimeCreated SystemTime="2011-06-28T16:39:03.000000000Z" />

          <EventRecordID>6535</EventRecordID>

          <Channel>Application</Channel>

          <Computer>j-PC</Computer>

          <Security />

        </System>

        <EventData>

          <Data>Photoshop.exe</Data>

          <Data>12.1.0.0</Data>

          <Data>4d90d339</Data>

          <Data>nvoglv64.DLL</Data>

          <Data>8.17.12.5896</Data>

          <Data>4c378ebb</Data>

          <Data>c0000005</Data>

          <Data>00000000007506ce</Data>

          <Data>fd8</Data>

          <Data>01cc35b1cb554594</Data>

          <Data>C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Photoshop.exe</Data>

          <Data>C:\Windows\system32\nvoglv64.DLL</Data>

          <Data>21711804-a1a5-11e0-aa9b-4487fc768a1b</Data>

        </EventData>

      </Event>