1 Reply Latest reply on Jun 30, 2011 8:11 PM by 370H55V

    Adobe Reader Just quit

    Zephyr fan

      Starting this morning Adobe reader has quit working.

      I have  version 10.0.1 on an HP running Windows XP with

      service pack 3 .

      When Adobe loads I get an error message " Adobe has encountered a problem and must shut down.......'

       

      When I go to the Adobe website and try to load a new version or retrofit to ver 9  I get a message from the install manager: 'You already have a version installed...installation of this will cease...'

       

      (Error messages are not word for word)

       

      I go to 'Add and Remove programs' and try to remove Adobe reader and I also get error message and the system will not remove the program.