There could be a number of issues going on, most of them related to your operating system.
Which operating system are you using? Have you manually gone to Windows Update to ensure you have even the non-critical updates for your system?
When did you last run maintenance on your computer? An easy way to do this is with Advanced System Care, a free program that fixes a number of things on your computer and cleans off temp files and malware with a single click or two.
If the problem only occurs when you try to open a project, the problems could be related to your source video.
Also, you should absolutely NOT try to open one of your version 3 projects with version 8.
Since this seems to be an installation issue, you might want to look over this CHECKLIST. It is very general, and covers most Adobe programs, but just see if there are any areas, where you did something differently.
Also, knowing the exact text of the error message can be very important. Can you invoke that error message again, and copy down the exact text, then post that.
I am using Vista.
All Windows Updates are installed.
Advanced System Care has been installed and run.
I haven't got as far as opening a project - I can't even open the program.
I know not to open PE3 projects in PE8. I don't have any remaining PE3 projects left on my computer.
Any more suggestions? From reading around, this seems to be a common problem but the software is useless to me if it can't be sorted.
I would also download and install version 9's free trial.
Version 8 was not one of Adobe's better iterations of the software.
Version 9 is much more solid a build.
But if that works then I'll either have to go back to PE3 or buy a PE9?
Do I have any comeback over Adobe for getting a refund for PE8?
I don't know. I don't work for Adobe. But it's worth a try.
You can contact them by clicking the Contact Adobe button at the bottom of this web page.
Steve - you may be interested to know the problem is solved, and in the most
When using PE3 I had attached an external hard drive to my computer via USB, to
do back-ups of the movie.
I thought I'd try PE8 one more time with the external hard drive attached, and
For some reason it must have been searching for it because I'd used it on the
Weird, but it's now working well - as long as I keep the hard drive plugged in!
Just thought this might help solve someone else's problems should something
Wonderful new, Gazmum! Thanks for reporting your success!