Follow the process you outlined in your post to get the navigation toolbar (the one that allows you to save, print etc.) on the top of the page. Once the tool bar is at the top of the page, right click over the document and select "page display preferences." This will pull up a screen that has a column with a number of options listed on the left. Click on the "Documents" option (second from the top on the upper left corner of the screen) this will bring up all of the document options on the right side of the screen and will allow you change the document settings.
The first options listed on this screen are listed under "Open Settings", make sure that the first box under Open Settings, the box next to "Restore last view setting when reopening documents" is checked. Once the box is checked, hit "Okay" on the bottom right portion of the screen to save the setting. Now when you close the document, all subsequent documents will open with the navigation toolbar on the top of the page.
I appreciate your reply, and I understand the steps you suggest. I followed them. It should work....but it doesn't. Maybe this is another bug?
If anyone has any other thoughts, I would greatly appreciate it.