7 Replies Latest reply on Jul 8, 2011 4:26 PM by the_wine_snob

    Elements 9 - 'Does not have the required Codec' - can anyone help??

    skyhunter66 Level 1

      Hi - I thought I had solved my video playing issues but apparently not! Elements is telling I don't have the right Codec installed on this machine so I looked on the Help forum and it seemed I needed Dolby AC3 so I searched around for this and found what I thought I needed but now the video's only play a short burst (example one minute out of 4). My machine is on Windows 7 64 bit and I would really appreciate any help!

      thanks

      Chris