1 Reply Latest reply on Jul 8, 2011 11:50 PM by pwillener

    Problem with Reader update/download

    NMurbanNDN

      I received a prompt to update my PDF reader to Adobe Reader X (10.1) and when I elected to do so, things did not go as planned.  The download failed with an error message:

       

      error 1317 an error occured while attempting to create directory C:\Documents and Settings\ALL users\Start Menu\Programs

       

      Seems the previous version has been uninstalled and I can not view the continuing education module I was working on.  I have no advanced computer skills and I really need help to get this resolved!!  Thank you!