Quit, delete the preferences folder, and then restart.
The preferences folder is here: <drive>\Users\<username>\AppData\Roaming\Adobe\Adobe Premiere Pro\
Also, be sure to run as administrator. You can right-click the Adobe Premiere Pro program icon and choose to run the program as administrator in Windows 7.
You should also check out these troubleshooting tips for QuickTime issues:
That was written for After Effects, but the same things apply to Premiere Pro.
So I deleted the preferences folder and it made no difference, still hangs.
Would be nice if Premiere where keeping a log file of what is going on when it loads up so I could see what is causing this?
Ok, it happened to me and did the same things you did, plus, I got rid of codec packs I had installed. Some of those codec packs create conflicts with QT and PPRO. As soon I unistalled and erased those codec packs form my PC, I just restarted the machine one more time and BINGO! PPRO working perfectly!
I had this problem and all i had to do was change the folder attributes of
my APPDATA folder from hidden to not hidden. then PP and AE and everything
else seems to work fine now!
as for the WHY it worked, i think it had something to do with PP and AE not
being able to find QT, so Im guessing it is because the folder it was
looking for was hidden. Sometimes a virus will do that...change folder
I had Premiere hang and I was told to create a new User as an administator, and it loaded fine in the with the new user name. Don't ask me why.
I'm having the exact same issue with Premiere Pro as well, except mine literally never loads. I have to kill the process to make it go away. I was waiting for 20 minutes one day and just got annoyed. It's funny, I was using it the other day and it loaded no problem, but I tried to queue some videos i was making, and it launch Media Encoder CS5, and that actually froze up too. Ever since Media Encoder acted that way, Premiere Pro won't launch at all. I tried searching for that preferences folder in AppData, but there's no preferences folder in there at all. Any help would be appreciate don this. Thanks
My problem seemed to be a conflict between Matrox (I have an MX02 LE box) and Cineform Neo. I uninstalled Cineform and Exporter In Adobe Premiere loaded just fine. With the new version of Cineform (now GoPro) the conflict is gone and both can be installed without the problem.
I spent two weeks trying everybody's suggestions with no results. Try going to Adobe Application Manager and install Adobe Premiere Pro CS6 Family. I don't know how or why but PP is working fine after two months of freezing up when loading. Good Luck.
had encountered the same problem, i moved the exporter and importer quicktime.prm files out of the plugins folder... searched for the files and moved them away, ppro started working fine.. don't know where i will face the problem again because of the missing files...
I also had this problem, so I went to App Manager to update Premiere to see if that would help. It began updating, but then stopped and told me I needed to close a certain .exe in order to download. I figured that that .exe was interfering with the system, so I went to Task Manager > Processes and ended the .exe, then opened Premiere, and it worked!
So my solution would be to try to update Premiere from App Manager and close whatever processes it tells you to.
Hi. I had the same problem and just uninstalled Quicktime Pro 7. Fixed the hang instantly. You'll have to go to task manager and close all instances of PP.
Hope that helps.
This worked for me. I applied it to all subfolders too. It was the only thing that worked after everything else.
Hi, Just downloaded the latest update for prem pro cc version 10.3,Blue fox...maybe it should be could fat pig?...anyway...had all problems stated in all posts....non worked accept for using another user account....didn't like this option so deleted the cineform plugin ,still hanging....looked in the task manager to see what was loading and not unloading...it seems that the Adobe QT32 Server was not closing down( not sure if it is meant to) clicked end process and wholah!!! prem loaded and I was able to load my 4k mp4"s as previously on the previous prem version.....however before doing this fix/workaround I was able to load prem ( after a system restart) and import the mp4's but prem would not conform them ...they loaded instantly, but did not show the files conforming....Adobe what are you doing....I will as I always have will hesitate to update ( I also had heaps of issues with the plugins not loading and spent hours on fixes) When I buy a product it should work.....without issue....