0 Replies Latest reply on Jul 10, 2011 11:58 AM by CarrieJessee

    Printing a pdf file

    CarrieJessee

      When someone sends me a pdf file, I can open it, but for some reason I can't print it.  A little box pops up that tells me that the printer is not connected.

      However, I can print from microsoft word or from the internet, so I am not sure what is going on.  I thought it might be an update problem, so I tried to do that, but

      it said something about the "patch" not being able to be installed and to contact a customer service address.  Anyone have any ideas?