8 Replies Latest reply on Jul 18, 2011 12:09 PM by Mike Blaustein

    Xtras, Shockwave, and Mac Projector

    fansoftmedia Level 1

      I created a cross-platform projector in Windows using Adobe Director 11.5.

      For some reason if a user runs the Mac version of the Projector, they get a bunch of errors upon launch that say "Director Player Error. This application requires an Xtra ([xtra name]) that either does not exist or failed to initialize properly.

      These include the likes of the FontXtra, Animated Gif Xtra, Flash Component (displayed in multiple error messages).


      The thing is, this ONLY happens when the user has not previously installed the Adobe Shockwave plug-in.

      If they do already have that plug-in installed, then the problem does occur.


      Is there a way to prevent this?


      Thanks for any info!