This is happening with CS5.5, not CS5? Because this is a common ailment suffered when updating CS5--it has a nasty habit of reverting to trial mode when an update is applied. However, there haven't been any updates to CS5.5, so that shouldn't be the case here.
Can you create a new project and import the media that's showing as offline into it? If so, create another new project and try importing the original/broken project into it. See if the media will reconnect.
What kinds of files are triggering this message? All files? Just QuickTime (.mov) files?
Thanks Colin, I tried doing what you said but it still says the media is online, I can create new projects and use the same files I used in my original project but it wont allow me to open the original project, very frustrating, any other ideas?
Hi Todd, it is all the files except for the Titles that wont display, just says media offline
Oh and it is happening to all of my projects on my computer...........
I tried doing what you said but it still says the media is online, I can create new projects and use the same files I used in my original project but it wont allow me to open the original project, very frustrating, any other ideas?
Can you clarify this? Did you mean that importing the project into a new one still shows the media as offline? Also, you're saying that the same media files work fine in another project, but all original projects don't? Just trying to understand clearly where the problem lies...
Try this: in one of your projects showing that the media is offline, right-click on one of the offline clips in the Project Panel and select "Link Media." In the dialog that appears, find the file that is being requested; the "Display Only Exact Name Matches" checkbox might help to whittle down the file choices. Double-click that clip; Premiere Pro should relink the file at this point. If that works, you can select all your offline clips (or the bin containing them) and use the same process. If all your clips are in the same relative locations, you should only have to locate the first requested file, and then the rest will relink automatically.
It sounds like when you moved the media/project and reopened it, you baked in the offline status; this should (theoretically) get you back up to speed.
Thanks Colin, I tried this last night and it worked for one file, I couldnt figure out how to do it for all files, I will have a go at your method and try to do all files at once, if not will work around it an do it per file
I have been having this same problem whenever I import footage from an external harddrive. None of the suggestions below have helped. Are there any other suggestions/solutions?
Do you unplug/replug your external drive between editing sessions?
If yes, does the drive letter change?
Have you gone to Windows control panel and "locked" the drive letter?
My thinking is in line with John T's. For externals, when editing, see this article: http://forums.adobe.com/thread/784220?tstart=0 for some tips. Much more than drive letters is covered, but there might be some useful tips too.
Good luck, and if it is NOT a drive letter issue, please let us know more, as someone will probably be able to help more.