3 Replies Latest reply on Jul 14, 2011 5:56 PM by tfi productions 44

    PPRO cs5 5.03 qt server 32 keeps crashing and creating error logs...

    tfi productions 44 Level 1

      hello,

       

      i use win 7 pro 64 bit, core i7 930 2.8ghz, 24gb ram 1600mhz, 10 10k hdd...(no raid (by choice for now))

      PPRO cs5 5.03,  quadro4000 gpu

       

      i use CCcleaner a lot to keep things fresh on the C:.

      i just noticed something that i hope someone can tell me about:

       

      the cccleaner analyze report gives me several instances of ADOBE QT32 SERVER is 'crashing'

      or doing something to generate these reports (see below)

       

      PPRO never crashes but does hang for minutes at a time at infrequent intervals...

      perhaps this QT32 SERVER is the culprit...

       

      i tried googling/searching for an answer but no luck,

      so again, i am looking to forum members for help...

       

      talk to you soon,

       

      j

       

      here is the log:

       

      ANALYSIS COMPLETE - (0.240 secs)
      ------------------------------------------------------------------------------------------
      59.5MB to be removed. (Approximate size)
      ------------------------------------------------------------------------------------------

      Details of files to be deleted (Note: No files have been deleted yet)
      ------------------------------------------------------------------------------------------
      Marked for deletion: C:\Users\user\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
      Marked for deletion: C:\Users\user\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
      Marked for deletion: C:\Users\user\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
      Emptied Recycle Bin (2 files) 40.9MB
      C:\Windows\PFRO.log 4.03KB
      C:\Windows\setupact.log 504 bytes
      C:\Windows\setuperr.log 0 bytes
      C:\Windows\security\logs\scecomp.old 210 bytes
      C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_2a1832ec582e721991a22d758 1fd71b4a92ac4b2_0600b183\Report.wer 1.58KB
      C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_2a1832ec582e721991a22d758 1fd71b4a92ac4b2_cab_0610af03\Report.wer 1.58KB
      C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_30496d1286c724e519f577860 4d6594bd3de144_cab_0610aee4\display.inf 9.51KB
      C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_30496d1286c724e519f577860 4d6594bd3de144_cab_0610aee4\DMIAE86.tmp.log.xml 60.69KB
      C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_30496d1286c724e519f577860 4d6594bd3de144_cab_0610aee4\LOGAEB6.tmp 20.49KB
      C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_30496d1286c724e519f577860 4d6594bd3de144_cab_0610aee4\Report.wer 2.99KB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_6b19d24e69f2f7875031999c7fa3ce619c2e89_cab_0ad6b144\Report.wer 12.34KB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_6b19d24e69f2f7875031999c7fa3ce619c2e89_cab_0ad6b144\WERACF1.tmp.appcompat.txt 33.16KB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_6b19d24e69f2f7875031999c7fa3ce619c2e89_cab_0ad6b144\WERAE39.tmp.WERInternalMetadata .xml 3.58KB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_6b19d24e69f2f7875031999c7fa3ce619c2e89_cab_0ad6b144\WERAE3A.tmp.hdmp 4.65MB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_6b19d24e69f2f7875031999c7fa3ce619c2e89_cab_0ad6b144\WERB128.tmp.mdmp 1.39MB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_748f3e889a64cf02861b94beccb38cae7a8d_cab_07524c4b\Report.wer 12.30KB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_748f3e889a64cf02861b94beccb38cae7a8d_cab_07524c4b\WER4059.tmp.appcompat.txt 0.13MB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_748f3e889a64cf02861b94beccb38cae7a8d_cab_07524c4b\WER46D0.tmp.WERInternalMetadata.x ml 3.54KB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_748f3e889a64cf02861b94beccb38cae7a8d_cab_07524c4b\WER46D1.tmp.hdmp 4.65MB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_748f3e889a64cf02861b94beccb38cae7a8d_cab_07524c4b\WER4C0F.tmp.mdmp 1.39MB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_d9ad87a42b63c5563a32232cf1e116cce5989357_cab_0b0f6c2a\Report.wer 12.30KB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_d9ad87a42b63c5563a32232cf1e116cce5989357_cab_0b0f6c2a\WER6057.tmp.appcompat.txt 0.13MB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_d9ad87a42b63c5563a32232cf1e116cce5989357_cab_0b0f6c2a\WER66BE.tmp.WERInternalMetada ta.xml 3.54KB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_d9ad87a42b63c5563a32232cf1e116cce5989357_cab_0b0f6c2a\WER66BF.tmp.hdmp 4.66MB
      C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Adobe QT32 Serve_d9ad87a42b63c5563a32232cf1e116cce5989357_cab_0b0f6c2a\WER6BFE.tmp.mdmp 1.39MB
      ------------------------------------------------------------------------------------------

       

      i don't know what all this means

      but it can't be good, please help,

       

       

      jeffrey