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Altered snippets losing conditional build tags upon RH restart.

New Here ,
Jul 15, 2011 Jul 15, 2011

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I created a snippet and used it in a drop down hotspot and on the page. The one on the page I gave a CBT for Print.

I made a change to the snippet. The change showed on the page but not in the hotspot.

I saved and closed RH.

When I re-opened RH the snippet appeared correctly in all areas, but the print CBT disappeared - I actually saw it disappear as RH was waking up and applying the changes.

Has anyone else had this problem?

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Community Expert ,
Jul 16, 2011 Jul 16, 2011

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I have tried to repeat the problem and the snippet not updating until the project is reopened does appear to be a bug that you should report. The more people who report a bug or request a feature, the more likely it is to be actioned. Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

I had the print tag applied but I that did not disappear. Unless you can repeat that, I suspect that is a one off. Recreating the tag will resassociate with relevant topics and text.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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