Welcome to the forum.
What is the make/model of your camera?
How does this camera store the recorded files?
What is the format of those files?
How much defragmented free space do you have on your HDD?
The more info that you can provide, the easier it will be for someone to troubleshoot your problem.
Camera is a Panasonic PV-GS300. Format is MinDV (tape). Free space 72.5gb.
Note per my description, no actual access to the video has started when the error is shown. the process does not start. It appears that the issue occurs as the new window is being built, perhaps as it attempts to enumerate devices to populate the drop down it presents that should allow you to pick devices on the computer that it can work with.
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Thank you for the info.
With miniDV tape, you will want to connect the camera via FireWire, and not USB. Then, you will be able to Capture, which will result in a DV-AVI file(s).
Depending on several factors, one might need to do some steps in a particular order, such as plug-in camera, set it to the proper Mode, and then launch PrE, and then the Capture module. With a few cameras, one would change things about, just a bit, by plugging in the camera, but not turning it on. Then, they would launch PrE, then the Capture module, THEN turn on the camera, already set to the proper Mode. I'd try the first sequence and see if Windows recognizes the camera, and then if PrE recognizes it, when you go to Capture.
Also, when doing a Capture, it is a very good idea to NOT have anything else plugged into that FW port, or controller.
#1 - I don't have a mini firewire cable so that's out.
#2 - Tried your idea of doing things at different times. So here is how I finally got it to work.
Step 1, Start PrE
Step 2, Start a new Project
Step 3, Click on Get Movie and then DV Camcorder
- Window opens for capture with a notice that nothing detected to record from.
Step 4, Connect camera via USB and power on the camera.
- Windows detects the hardware
- PrE capture window recognizes the hardware and throws up a black box
Step 5, find the point in the video to record, press the button, and it is now capturing.
Thanks for the help. A bit disappointed that PrE capturing is so unstable. Seems like a bug to me, but thankful for the work around.
With Bill Hunt's various answers, I found a process that would work around a defect in Premiere Elements.
Glad that you got it to work with USB. That is rare indeed.
With a FW connection, Capture in PrE is very stable, as it is but a byte-for-byte copy from the tape. The data is then wrapped as a DV-AVI, and it edits like a hot knife through butter.
If you have a desktop, you might want to think of investing in a FW card. Good ones are about US $ 20. If you have a laptop, then either a PCMCIA or ExpressCard (depending on the connection that your laptop has) FW card is about US $ 30 to 50. I use an ExpressCard FW-800 for my external HDD's, and that leaves my FW-400 connection free for the camera. As my FW-800 card has its own chips, nothing is on the same controller.
Laptop has 1394a connector on it as well as the camera has that. My firewire cables are bigger than that. USB 2.0 works o.k. for the non HD camcorder. If HD, then a better interface makes more sense.
If you have an IEEE-1394a connector, then all you need is a cable that matches the connector on the camera and the computer, like the 4-pin to 4-pin on this PAGE.
Something like that should get you the full Capture capabilities.